IT and Telecommunications Support

Contact Helpdesk Support by doing any of the following:

  • Create a Help Desk ticket for assistance 24/7

To do this you will need to verify your email address used to submit this request. Any email address can be put in, then a link will be sent to the provided email address and allow you to submit a ticket in the ticket portal. To get started click:  Submit a Request

  • (*Please note even though you submit after hours ticket, it may not be addressed till next business day)
  • Phone 641-472-1170 for computer, internet, audio/AV issues, or Telecommunications (for cable TV, telephone, or cell phone issues)

“Please leave a detailed message and contact information in order for us to contact you if needed.”

  • IT Dept Hours: (Monday – Friday) 10:00 AM to 4:00 PM (CST)

How to Submit Help Ticket

Microsoft Application Help Center
(Must be signed into your 0365 account)

How to Clear a Browser’s Cache

Customer Satisfaction Survey

Common resources for routinely asked assistance:

Sakai Support – Please email Compro Helpdesk at cshelpdesk@miu.edu

Asure HR Payroll Support – Please email AsureHelp@miu.edu

Facilities Issues: Please email: fixit@miu.edu

Canvas Support

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